Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and 1418156 B.C. Ltd., operating as Growigami ("Growigami," "we," "us," or "our") governing your access to and use of the website located at growigami.com and all related services, tools, features, and functionality (collectively, the "Service").

By accessing or using the Service, creating an account, or clicking "I Agree" (or a similar acknowledgment), you agree to be bound by these Terms, our Privacy Policy, which is incorporated herein by reference. If you do not agree to all of these Terms, you must not access or use the Service.

If you are accessing or using the Service on behalf of a company, partnership, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case "you" and "your" refer to both you individually and the entity you represent.

2. Eligibility

The Service is available only to individuals and entities that meet the following criteria:

• You must be at least 18 years of age.
• You must be an authorized representative of a company, partnership, or other legal entity evaluating or purchasing business services, or an individual acting for your own business.
• You must have the legal capacity and authority to enter into these Terms.
• You must not be prohibited from using the Service under the laws of your jurisdiction.
• You must not have been previously suspended or removed from the Service by Growigami.

By using the Service, you represent and warrant that you meet all eligibility requirements. Growigami reserves the right to verify your eligibility at any time and to refuse or terminate access if these requirements are not met.

3. Access and Security

3.1 Access Credentials

The website does not require an account. If we give you login access to a dashboard, portal, shared workspace, or other tool as part of your engagement, you agree to:

• Provide accurate, current, and complete information as requested when we set up your access.
• Maintain and promptly update your access information to keep it accurate, current, and complete.
• Maintain the security and confidentiality of your login credentials, including your password.
• Not share your account credentials with any third party.
• Immediately notify Growigami of any unauthorized use of your account or any other breach of security at trust@pipelineroad.com.

3.2 Account Responsibility

You are solely responsible for all activity that occurs under your account, whether or not you authorized such activity. Growigami is not liable for any loss or damage arising from your failure to maintain the confidentiality of your account credentials. You may be held liable for losses incurred by Growigami or any other user due to unauthorized use of your account resulting from your failure to safeguard your credentials.

3.3 Account Access by Authorized Users

You may authorize employees, contractors, or agents of your entity to access the Service under your account. You are responsible for ensuring that all authorized users comply with these Terms and you remain liable for their actions and omissions while using the Service.

4. Description of Service

4.1 Overview

Growigami provides AI revenue operations for B2B companies seeking to build pipeline and revenue. The Service includes, but is not limited to:

• Instant Price Builder: A tool at growigami.com/offerings that lets you choose processes and see a monthly price before you talk to anyone.
• AI Revenue Operations Processes: Marketing, Sales, and RevOps processes that Growigami builds and runs for you every week, with an optional former CRO reviewing the work with you.
• Built-Once Projects: One-time work such as positioning and messaging, an ICP and go-to-market plan, a brand, and a website.
• Talk to Sales: A form that connects you with Growigami to discuss your needs and get a quote.
• Kickoff Deposit: A deposit, paid through Stripe, that books your kickoff call.

4.2 Service Modifications

Growigami reserves the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will use commercially reasonable efforts to provide advance notice of material changes. Growigami is not liable to you or any third party for any modification, suspension, or discontinuation of the Service.

4.3 Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be subject to planned maintenance, unplanned outages, or degradation due to factors beyond our reasonable control.

5. Subscription and Payment Terms

5.1 Subscription Plans

Processes that run every week are provided on a subscription basis, and built-once work is provided as one-time projects. Current pricing, plan details, and features are described in the instant price builder on our website or in a separately executed order form or service agreement. Growigami reserves the right to change subscription pricing upon 30 days' written notice prior to the start of a new billing period.

5.2 Billing and Payment

• Subscription fees are billed in advance on a monthly basis, as specified in your plan or order form.
• One-time project fees are billed as specified in your order form, either in full or in monthly installments.
• You authorize Growigami to charge the payment method on file for all applicable fees.
• All fees are stated in U.S. dollars unless otherwise specified.
• Fees are exclusive of all taxes, levies, and duties imposed by taxing authorities. You are responsible for all applicable taxes, except for taxes based on Growigami's net income.

5.3 Kickoff Deposit

The kickoff deposit of $500 is paid through Stripe and books your kickoff call. It is credited toward your second month of fees. Stripe handles your payment details under its own terms and privacy policy, and Growigami does not store your full card number.

5.4 Minimum Term and Renewal

Each process has a three-month minimum term, then continues month to month. After the minimum term, subscriptions automatically renew for successive monthly periods unless you cancel by giving 30 days' notice. You may cancel by contacting us at trust@pipelineroad.com.

5.5 Refund Policy

All fees are non-refundable except as expressly set forth herein or as required by applicable law. No refunds or credits will be provided for partial months of service, downgrade of subscription tier, or unused features within a billing period. If Growigami terminates your account without cause during a paid subscription period, we will provide a pro-rata refund for the unused portion of the then-current billing period.

5.6 Late Payment

If any payment is past due, Growigami may suspend or restrict your access to the Service until payment is received. Overdue amounts may accrue interest at the rate of 1.5% per month (or the maximum rate permitted by law, whichever is lower). You are responsible for all costs of collection, including reasonable attorneys' fees, incurred by Growigami in collecting overdue amounts.

6. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to, and not to permit any third party to:

6.1 General Prohibitions

• Use the Service for any purpose that is unlawful or prohibited by these Terms.
• Use the Service in violation of any applicable local, state, national, or international law or regulation, including anti-spam laws (such as CAN-SPAM, CASL, and GDPR), and anti-fraud statutes.
• Use the Service to send unsolicited commercial messages in violation of applicable anti-spam legislation.
• Misrepresent your identity, company, or affiliation with any entity.
• Provide false, misleading, or inaccurate information about your company, its performance, or its products to prospects or to Growigami.
• Use the Service to engage in or facilitate fraud, deceptive practices, or any other form of financial misconduct.

6.2 Technical Prohibitions

• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or underlying technology of the Service.
• Attempt to gain unauthorized access to any part of the Service, other users' accounts, or any systems or networks connected to the Service.
• Use automated tools, bots, scrapers, or crawlers to access the Service except as expressly permitted in writing.
• Interfere with, disrupt, or place an unreasonable burden on the Service or the infrastructure supporting the Service.
• Introduce viruses, worms, trojan horses, or other malicious code into the Service.
• Circumvent, disable, or interfere with any security-related features of the Service.
• Remove, alter, or obscure any proprietary notices, labels, or marks on the Service.

6.3 Data and Content Prohibitions

• Scrape, harvest, or collect data from the Service, including pricing and process data, for purposes not authorized by Growigami.
• Redistribute, resell, sublicense, or make available data obtained through the Service to any third party without Growigami's prior written consent.
• Use data or materials from the Service to build or contribute to a competing product or service.
• Upload or transmit content that infringes upon the intellectual property rights of any third party.
• Upload or transmit content that is defamatory, obscene, threatening, harassing, or otherwise objectionable.

6.4 Enforcement

Growigami reserves the right to investigate and take appropriate action against any suspected violation of this Acceptable Use Policy, including without limitation, suspending or terminating your access to the Service, removing prohibited content, and reporting suspected violations to law enforcement authorities.

7. User Content and Data

7.1 Ownership

You retain all ownership rights in the content, data, and materials you submit, upload, or provide to the Service ("User Content"), including company information, brand and positioning materials, CRM and tool data, outreach templates, and communications. Nothing in these Terms transfers ownership of your User Content to Growigami.

7.2 License to Growigami

By submitting User Content to the Service, you grant Growigami a non-exclusive, worldwide, royalty-free, sublicensable (solely to our service providers and contractors) license to use, process, store, reproduce, modify, and display your User Content solely to the extent necessary to provide, maintain, and improve the Service. This license continues for the duration of your use of the Service and for a reasonable period thereafter to fulfill our obligations under these Terms.

7.3 Aggregated and De-Identified Data

Growigami may create aggregated, anonymized, or de-identified data derived from your use of the Service ("Aggregated Data"). Growigami owns all Aggregated Data and may use it for any lawful business purpose, including benchmarking, analytics, research, and product improvement, provided that such data cannot reasonably be used to identify you or your company.

7.4 User Content Representations

You represent and warrant that: (a) you own or have the necessary rights and permissions to submit your User Content; (b) your User Content does not infringe upon the intellectual property, privacy, or other rights of any third party; (c) your User Content is accurate and not misleading; and (d) your User Content does not violate any applicable law or regulation.

7.5 Data Portability

Upon written request and subject to Section 16 (Termination), Growigami will provide you with an export of your User Content in a commonly used, machine-readable format within 30 days of your request.

8. Intellectual Property

8.1 Growigami Ownership

The Service, including all software, algorithms, AI models, machine learning systems, databases, data compilations, user interfaces, designs, text, graphics, logos, trademarks, service marks, trade names, and all other content and materials provided by Growigami (collectively, "Growigami IP"), are the exclusive property of Growigami and its licensors and are protected by Canadian, U.S. and international intellectual property laws, including copyright, trademark, patent, and trade secret laws.

8.2 Limited License

Subject to your compliance with these Terms, Growigami grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your internal business purposes during the term of your subscription. This license does not include the right to:

• Modify, adapt, or create derivative works based on the Service or Growigami IP.
• Copy, distribute, sell, resell, sublicense, or lease any part of the Service.
• Use Growigami IP for any purpose other than as expressly permitted by these Terms.
• Frame, mirror, or replicate any portion of the Service on any other server or internet-based device.

8.3 Feedback

If you provide Growigami with suggestions, ideas, feedback, or recommendations regarding the Service ("Feedback"), you grant Growigami an irrevocable, perpetual, worldwide, royalty-free license to use, modify, and incorporate such Feedback into the Service without any obligation, compensation, or attribution to you.

8.4 Deliverables

Ownership of any deliverable produced for you, such as a website, brand assets, or a plan, is set out in your order form or service agreement. Unless your order form says otherwise, nothing in these Terms transfers ownership of Growigami IP to you.

9. Confidentiality

9.1 Definition

"Confidential Information" means any non-public information disclosed by one party ("Disclosing Party") to the other party ("Receiving Party") in connection with these Terms or the Service, whether disclosed orally, in writing, or electronically, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Confidential Information includes, but is not limited to:

• Your Confidential Information: Business strategy, positioning, customer and prospect lists, pipeline data, performance data, CRM data, pricing, proprietary methodologies, and any other non-public business information you provide to Growigami.
• Growigami's Confidential Information: AI workflows and prompts, process designs, data processing methodologies, pricing structures, product roadmaps, databases (to the extent comprising proprietary compilations), business strategies, and any other non-public information of Growigami.

9.2 Obligations

The Receiving Party agrees to: (a) hold Confidential Information in strict confidence; (b) not disclose Confidential Information to any third party except to employees, contractors, and advisors who have a need to know and are bound by confidentiality obligations at least as protective as those contained herein; (c) use Confidential Information solely for the purposes of performing obligations or exercising rights under these Terms; and (d) protect Confidential Information with at least the same degree of care used to protect its own confidential information, and in no event less than reasonable care.

9.3 Exceptions

Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the Receiving Party; (b) was known to the Receiving Party prior to disclosure without restriction; (c) is independently developed by the Receiving Party without use of or reference to the Confidential Information; or (d) is rightfully received from a third party without restriction on disclosure.

9.4 Compelled Disclosure

The Receiving Party may disclose Confidential Information to the extent required by law, regulation, court order, or governmental authority, provided that the Receiving Party gives the Disclosing Party prompt written notice (to the extent legally permitted) and reasonably cooperates with the Disclosing Party's efforts to seek protective treatment of such information.

9.5 Duration

Confidentiality obligations under this section survive for 3 years after termination or expiration of these Terms, or for as long as the information remains confidential, whichever is longer.

10. Regulatory Disclaimers

10.1 Not Legal, Tax, Financial, or Investment Advice

Growigami is not a law firm or an accounting firm, and nothing in the Service is legal, tax, financial, or investment advice. Any data, analytics, or reports provided through the Service are for informational and business purposes only.

10.2 No Fiduciary Relationship

Nothing in these Terms or through your use of the Service creates a fiduciary, advisory, agency, partnership, joint venture, or employment relationship between Growigami and you. Growigami does not owe you any fiduciary duties.

10.3 User Regulatory Responsibilities

You acknowledge and agree that you are solely responsible for compliance with all applicable laws and regulations in connection with your own marketing and sales activities, including but not limited to:

• CAN-SPAM Act, CASL, GDPR, and other applicable communication and data privacy regulations.
• Advertising and consumer protection laws, and the rules of any platform used for your activity.

11. No Guarantee of Results

Growigami does not guarantee any specific results, outcomes, or performance related to your pipeline, revenue, or go-to-market activities. Without limitation:

• We do not guarantee meetings, and we do not guarantee pipeline or revenue.
• We do not guarantee the accuracy, completeness, or timeliness of data in our tools or provided to you.
• We do not guarantee that our AI outputs, recommendations, or processes will be suitable for your business.
• Past performance of the Service for other users is not indicative of future results.
• The success of go-to-market work depends on numerous factors beyond Growigami's control, including market conditions, positioning, offer, sales follow-up, buyer preferences, and macroeconomic factors.

You acknowledge that the use of the Service is at your own risk and that go-to-market outcomes are inherently uncertain.

12. Third-Party Services and Links

The Service may integrate with, link to, or rely upon third-party services, websites, APIs, or platforms ("Third-Party Services"). Growigami does not control, endorse, or assume responsibility for Third-Party Services. Your use of Third-Party Services is subject to those third parties' terms and privacy policies. Growigami is not liable for any loss or damage caused by your reliance on or use of Third-Party Services.

13. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. GROWIGAMI EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
• ANY WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.
• ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
• ANY WARRANTY REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR CURRENCY OF ANY INFORMATION, DATA, OR CONTENT PROVIDED THROUGH THE SERVICE.
• ANY WARRANTY REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE.
• ANY WARRANTY THAT DEFECTS IN THE SERVICE WILL BE CORRECTED.

NO INFORMATION OR ADVICE, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM GROWIGAMI OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

14. Limitation of Liability

14.1 Exclusion of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GROWIGAMI, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND REGARDLESS OF WHETHER GROWIGAMI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.2 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GROWIGAMI'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL OR EQUITABLE THEORY, SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY YOU TO GROWIGAMI DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

14.3 Basis of the Bargain

You acknowledge that Growigami has set its prices and entered into these Terms in reliance upon the disclaimers and limitations of liability set forth herein, and that the same form an essential basis of the bargain between the parties. The limitations of liability in this Section 14 shall apply even if any limited remedy fails of its essential purpose.

14.4 Exceptions

Nothing in these Terms limits or excludes liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot be limited or excluded by applicable law; or (d) Growigami's obligations under Section 9 (Confidentiality).

15. Indemnification

You agree to indemnify, defend, and hold harmless Growigami, its affiliates, and their respective officers, directors, employees, agents, licensors, and service providers (collectively, the "Indemnified Parties") from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees and investigation costs) arising out of or relating to:

• Your access to or use of the Service.
• Your User Content or any information you provide to Growigami.
• Your violation of these Terms.
• Your violation of any applicable law, regulation, or third-party right, including privacy laws, anti-spam laws, and intellectual property rights.
• Your marketing and sales activities, including any claims by prospects, customers, regulatory authorities, or other third parties.
• Any dispute between you and any prospect, customer, or other third party.
• Your negligence, willful misconduct, or misrepresentation.

Growigami reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You agree not to settle any such claim without Growigami's prior written consent.

16. Termination

16.1 Termination by You

You may terminate your account and cease using the Service at any time by providing written notice to Growigami at trust@pipelineroad.com. Termination does not entitle you to a refund of any prepaid fees for the current billing period except as set forth in Section 5.5. Termination remains subject to the minimum term and notice period in Section 5.4.

16.2 Termination by Growigami

Growigami may suspend or terminate your access to the Service, in whole or in part, at any time and for any reason, including without limitation:

• Breach of these Terms or any applicable law.
• Fraudulent, abusive, or illegal activity.
• Non-payment of fees.
• Extended inactivity.
• Conduct that Growigami reasonably believes is harmful to other users, Growigami, or third parties.
• Discontinuation of the Service or any part thereof.

Growigami will use commercially reasonable efforts to provide notice prior to termination, except where immediate termination is necessary to prevent harm, comply with legal obligations, or address security concerns.

16.3 Effect of Termination

Upon termination:

• Your right to access and use the Service immediately ceases.
• Growigami may delete your account and associated data after a 30-day grace period, subject to our data retention obligations under our Privacy Policy and applicable law.
• You may request an export of your User Content within 30 days of termination by contacting trust@pipelineroad.com.
• Any outstanding payment obligations, including fees accrued prior to termination, survive termination.
• Sections 7 (User Content, to the extent of existing licenses), 8 (Intellectual Property), 9 (Confidentiality), 10 (Regulatory Disclaimers), 13 (Disclaimer of Warranties), 14 (Limitation of Liability), 15 (Indemnification), 17 (Governing Law), 18 (Dispute Resolution), and 20 (General Provisions) survive termination.

17. Governing Law

These Terms and any disputes arising out of or relating to these Terms or the Service shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to its conflict of law principles. Subject to Section 18, you consent to the exclusive jurisdiction and venue of the courts located in Vancouver, British Columbia.

18. Dispute Resolution

18.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to first contact Growigami at trust@pipelineroad.com and attempt to resolve the dispute in good faith for at least 30 days. Most disputes can be resolved without the formality and expense of litigation.

18.2 Courts

If we are unable to resolve a dispute informally, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved in the courts located in Vancouver, British Columbia.

18.3 Exceptions

Notwithstanding the foregoing, either party can seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property rights, confidential information, or to prevent irreparable harm.

19. Force Majeure

Growigami shall not be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay results from causes beyond Growigami's reasonable control, including but not limited to acts of God, natural disasters, epidemics, pandemics, fire, flood, earthquake, war, terrorism, civil unrest, labor disputes, government actions or orders, embargoes, sanctions, power outages, internet or telecommunications failures, cyberattacks, or third-party service provider failures. Growigami will use commercially reasonable efforts to mitigate the effects of any force majeure event and to resume performance as soon as practicable.

20. General Provisions

20.1 Entire Agreement

These Terms, together with the Privacy Policy and any executed order forms or service agreements, constitute the entire agreement between you and Growigami regarding the Service and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and Growigami regarding the subject matter hereof.

20.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms without affecting the validity and enforceability of the remaining provisions.

20.3 Waiver

The failure of Growigami to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms shall be effective only if in writing and signed by Growigami.

20.4 Assignment

You may not assign or transfer these Terms, or any rights or obligations hereunder, in whole or in part, without Growigami's prior written consent. Growigami may assign these Terms, in whole or in part, without restriction and without notice to you. Any purported assignment in violation of this section is void. These Terms are binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

20.5 Notices

All notices required or permitted under these Terms shall be in writing and shall be deemed given when: (a) delivered personally; (b) sent by confirmed email; or (c) sent by nationally recognized overnight courier to the applicable party's address on file. Growigami may also provide notices through the Service interface or via the email address associated with your account.

20.6 No Third-Party Beneficiaries

These Terms are for the sole benefit of Growigami and you and do not create any third-party beneficiary rights.

20.7 Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.

20.8 Relationship of the Parties

The relationship between Growigami and you is that of independent contractors. Nothing in these Terms shall be construed to create an agency, partnership, joint venture, employer-employee, or franchisor-franchisee relationship between the parties.

21. Contact

If you have any questions about these Terms of Service, please contact us:

• Email: trust@pipelineroad.com
• Company: 1418156 B.C. Ltd., operating as Growigami

Effective Date: October 9, 2026