The revenue systemBrings buyers to you.
Add-onsSales and RevOps, on top of the system.
Built onceThe foundation every process runs on.
Anthony Hsiao, CEO, Matterway Customer story The squeezing the lemon theme really struck gold. Anthony HsiaoCEO, Matterway Instant price From $1,999 a month Pick the processes you need and see your monthly price before you talk to anyone. See your instant price
Talk to sales All processes and prices

Resources

Notes from the work

124 playbooks, 281 glossary terms and 44 event briefs, plus calculators, templates and agency comparisons. Free to read and use.

Playbook topics

Playbooks · Strategy

Strategy and go-to-market

Strategy

Press Release Examples: 7 Real B2B SaaS Releases and What Each Does Well

Seven real press releases from B2B software companies (funding, product launch, partnership, revenue milestone, executive hire, research and event), each linked to the original and annotated with what to copy.
Strategy

Media Pitch Examples: 9 B2B SaaS Pitches and 4 Real Ones That Landed Coverage

Nine media pitch examples written for B2B SaaS news (funding, launches, data, expert comment and more), four real pitches that earned coverage, and what more than 3,000 journalists say makes them reject a pitch.
Strategy

AI Marketing Agents: What They Can Run for a B2B Team Today (and What Still Needs a Person)

An AI marketing agent takes a goal, gathers data and acts on it. Which B2B marketing jobs agents handle well today, where they fail, and how to set approval levels so nothing ships unchecked.
Strategy

SaaS Marketing Strategy: The Complete Framework for B2B Growth in 2026

The complete SaaS marketing strategy framework - why most fail, ICP foundations, channel strategy by stage, demand gen vs lead gen, ABM, measurement, team structure, and a 90-day plan that actually works.
Strategy

TAM SAM SOM Meaning and How to Calculate SaaS Market Size Without Lying to Investors

What TAM, SAM, and SOM mean, and how to calculate each one for a SaaS company. Real calculation methods, actual numbers, common mistakes, and how to present market sizing to investors.
Strategy

Marketing Services: The Complete Guide to What's Available and What You Actually Need

Every major marketing service explained: SEO, content, paid media, ABM, and more. What each involves, typical costs, and how to pick the right ones.

Playbooks · Sales & RevOps

Sales and RevOps

Sales & RevOps

AI Outbound Calling for B2B Sales: Voice Agents vs AI-Assisted Dialing

The two kinds of AI outbound calling, AI voice agents that hold the conversation and AI-assisted dialers that put reps on more live calls, where each fits in a B2B outbound motion, published prices checked on 3 November 2026, and a four-week pilot plan with the metrics to watch.
Sales & RevOps

Instantly Pricing in 2026: Outreach, Credits, Bundles and What a Team Really Pays

Instantly.ai pricing from its own pricing page: the Outreach plans, Instantly Credits for leads and AI, the Starter, Scale and Agency bundles, what the CRM and add-ons cost, monthly against yearly billing, and a one-year cost model for a small outbound team.
Sales & RevOps

Outbound Lead Generation: How It Works and What It Costs

Outbound lead generation means contacting chosen buyers first to start sales conversations. The steps, sourced benchmarks, the tools and what it costs.
Sales & RevOps

Apollo Pricing in 2026: Plans, Credits, Add-ons and What a Team Really Pays

Apollo.io pricing from its own pricing page: Free, Basic, Professional and Organization, monthly against annual billing, how the shared credit pool works, the paid add-ons, and a one-year cost model for a three-rep outbound team.
Sales & RevOps

B2B Data Providers Compared: Coverage, Price and Accuracy (2026)

Seven B2B data providers compared on what they sell, their published prices and the coverage they claim, all read on the vendors' own pages in October 2026, plus the one third-party accuracy test with a published method, and how to pick a provider for your list.
Sales & RevOps

Email Warmup Tools Compared: Prices, What They Do and What They Cannot Fix

Seven email warmup tools compared on price per inbox, volume and fit, with every price checked on the vendor's own page, plus the Gmail and Yahoo sender rules that no warmup tool can fix for you.

Playbooks · Search

Search, from SEO to AI answers

Calculators & tools

Tools to run the numbers

Calculator

CAC Calculator

What it costs to win a customer, in total and by channel.
Calculator

LTV to CAC Calculator

How much a customer is worth next to what it cost to win them.
Calculator

MRR and ARR Calculator

Monthly and yearly revenue, with growth and net retention.
Calculator

Churn Rate Calculator

How fast you lose customers, and when half of them will be gone.
Calculator

Pipeline Velocity Calculator

How fast deals turn into revenue, and which lever moves it most.
Calculator

Marketing Budget Calculator

Put in ARR and a growth goal. Get a budget split by channel.
Calculator

SDR Cost Calculator

The fully loaded yearly cost of an SDR, next to an outsourced or AI option.
Template

ABM Sequence Template

A 28-day outbound plan for your top accounts, with a checklist to keep email out of spam.
Template

SEO Cluster Template

Group keywords into clusters and plan what to write first.
Calculator

CPM Calculator

Work out CPM, budget or impressions, and compare with 2025 B2B medians for LinkedIn and Meta.
Template

Sales Battlecard Template

Ten sections, a filled example and the routine that keeps a card true.
Template

Cold Email Templates

Seven first-touch B2B emails, each built on a real reason to write.
Template

White Paper Template

Ten sections with guidance, a planning sheet and a Word file.
Template

Value Proposition Canvas

Map each buyer role's jobs, pains and gains against your product, with a filled B2B SaaS example and a Word file.
Calculator

ROAS Calculator

Return on ad spend on pipeline and closed-won revenue, with your break-even ROAS.
Calculator

CPC Calculator

Work out cost per click, budget or clicks, with cost per lead and 2025 B2B CPC medians.
Template

Case Study Template

Seven sections, interview questions, an approval checklist and a Word file.
Template

Competitive Analysis Template

Profile grid, weighted scorecard and win rates, in an Excel file.
Template

Press Release Template

The standard press release format, headline formulas for seven types of B2B news and a Word file.
Calculator

CTR Calculator

Click-through rate from clicks and impressions, with CPC, CPM and 2025 B2B CTR medians by channel.
Calculator

A/B Test Significance Calculator

P-value, lift and confidence interval for two conversion rates, plus the sample size a test needs.
Template

Brand Guidelines Template

Ten sections for a B2B SaaS brand guide, from positioning and voice to color contrast and asset links, with a Word file.
Calculator

Conversion Rate Calculator

Conversion rate for a page or every B2B funnel stage, and what you need at the top to hit a target.
Template

Creative Brief Template

Eleven sections for B2B ad and campaign creative, with current LinkedIn and Google ad specs and a Word file.
Template

Customer Journey Map Template

Six stages and four buying-group roles, with owners, metrics and an Excel stage tracker.
Calculator

CPA Calculator

Cost per acquisition from ad spend and conversions, with ad cost per customer and your break-even CPA.
Template

Event Budget Template

Trade show and field event budget in Excel: estimate vs actual, variance, and cost per lead and pipeline-to-cost.
Calculator

NPS Calculator

Net Promoter Score from counts or raw scores, with margin of error, a change test and 2025 benchmarks.
Calculator

LinkedIn Text Formatter

Bold, italic and lists for LinkedIn posts, with a see-more preview and a 3,000-character count.
Template

Email Signature Template

Four copy-paste HTML signatures for B2B teams that work in Gmail and Outlook, with a live generator and size limits.
Template

Press Kit Template

The ten sections of a B2B press kit, a filled fact sheet, an asset checklist and a Word file.
Template

Buyer Persona Template

One persona per buying committee role, a committee map and interview questions, in Word.

Customer stories

From $20K MRR to $250M+ pipeline.

  • $20K

    MRR

    Monthly recurring revenue, from $0

    +30%
    nurture lift
    More installers finished setup
    +320%
    installs in July
    July installs, month over month

    From zero to $20K MRR in four months.

    Read the CabFare story
  • 1M+

    impressions

    Pre-event reach among BPO buyers

    €20
    CPL
    Cost per qualified lead
    75%
    better ads
    First ad to final, 47 variants

    Executive meetings from a €1,600 ad spend.

    Read the Matterway story
  • $250M+

    pipeline

    Deal value sales can work

    +24%
    conversion
    About 8% to about 10%
    +26%
    new segments
    Beyond the core market

    $250M+ pipeline for Reworld.

    Read the Reworld story
  • 10x

    organic traffic

    Peak estimated search visits, from launch

    ~5x
    revenue growth
    “Almost 5x,” Matt's July investor update
    12x
    ranked keywords
    Terms CapOut ranks for, Apr to Sep

    Search traffic up 10x and revenue up nearly 5x.

    Read the CapOut story
  • 100x+

    organic traffic

    Estimated search visits, Apr to Sep

    1,455
    keywords in the top 10
    Page-one reach for homeowners

    Search traffic up more than 100x in five months.

    Read the SquareDash story
  • 7.6x

    organic traffic

    Peak estimated search visits, from launch

    2.2x
    Domain Rating
    Site authority, 17 to 37 of 100
    6.6x
    site content
    Glossary and blog, Jun to Aug

    Search traffic up 7x in about three months.

    Read the ORM story
  • 73%

    fewer low-fit sign-ups

    Players are end users, not buyers

    +17%
    form fills, stricter gates
    Volume held with a stricter filter
    $10K
    a year on the largest account
    A club with high registration fees

    Lead ads that learn from what sales does with each lead.

    Read the TopScore story
  • 60

    days to full sales-team quota

    For a brand-new product

    A new product at full sales-team quota in 60 days.

    Read the NaviNurses story

Glossary

281 terms in plain English

Unit Economics

Customer Acquisition Cost (CAC)

The total cost of acquiring a new customer, including marketing spend, sales salaries, tools, and overhead, divided by the number of new customers acquired in a given period.
Unit Economics

LTV:CAC Ratio

The ratio of customer lifetime value to customer acquisition cost, measuring how much value you generate per dollar spent on acquisition. The north-star efficiency metric for SaaS go-to-market.
Strategy & GTM

Ideal Customer Profile (ICP)

A detailed description of the company type that gets the most value from your product, defined by firmographic attributes like industry, company size, tech stack, and buying behavior.
Growth & Funnel

Marketing Qualified Lead (MQL)

A lead that has met predefined marketing criteria (such as downloading content, visiting pricing pages, or hitting a lead score threshold), indicating they are more likely to become a customer than a raw lead.
Growth & Funnel

Pipeline Velocity

The speed at which deals move through your sales pipeline, measured in revenue per unit of time. Combines the number of opportunities, average deal size, win rate, and sales cycle length into a single metric.
Unit Economics

Net Revenue Retention (NRR)

The percentage of recurring revenue retained from existing customers over a period, including expansion, contraction, and churn. An NRR above 100% means existing customers are growing faster than they are leaving.
Account-Based Marketing

Account-Based Marketing (ABM)

A strategic B2B marketing approach that targets specific high-value accounts with personalized campaigns, rather than casting a wide net. Sales and marketing align on a defined list of target accounts and coordinate outreach.
SEO & Content

Generative Engine Optimization (GEO)

The practice of optimizing content to be surfaced and cited by AI-powered search engines and large language models like ChatGPT, Perplexity, and Google AI Overviews. The emerging discipline alongside traditional SEO.

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